Bookings are recommended so we can lock in workshop time for you. You’re welcome to drop in, but wait times can vary depending on the day.

Turnaround depends on how busy we are and whether parts are needed. We’ll give you an estimated timeframe when you book or drop the bike off.

Each service level includes different checks and adjustments. The service cards on our workshop page show what’s included in each package.

Yes — we service most e-bikes. If it’s a less common system, bring it in or message us and we’ll confirm what we can do.

Absolutely. We can do a quick assessment and talk you through what we recommend.

We can, depending on compatibility and condition. For safety and warranty reasons, we may recommend parts we supply if there’s any risk or mismatch.

Yes. We offer bike fitting options to improve comfort and performance. Contact us to book a session and we’ll suggest the best fit service for your riding goals.

Yes. If your bike needs additional work or parts, we’ll explain the options and provide a quote before going ahead.

Yes — we’re building our online range. If you can’t find what you need, contact us and we can help source it or arrange an order.

Returns depend on the item and condition. Please see our Returns Policy for full details, or contact us and we’ll help.

You can call, email, or use the Contact Us page — we’ll get back to you as soon as possible.